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Frequently asked questions
Information yang paling sering ditanyakan sebelum memesan
Temukan jawaban mengenai jadwal, area delivery, penyesuaian menu, minimum order, pembayaran, and proses konfirmasi.
Masih butuh bantuan?
Tim Pawon siap membantu melalui WhatsApp
Pertanyaan yang lebih spesifik, kebutuhan acara, alergi, atau permintaan area delivery tertentu dapat dikonsultasikan langsung.
Ask via WhatsApp
Konfirmasi ketersediaan and jadwal dilakukan sebelum pembayaran.
Delivery area di luar Dubai dapat ditanyakan terlebih dahulu.
Permintaan rasa and catatan menu dibahas per item bila memungkinkan.
Can I place an order for the same day?
Yes, depending on kitchen schedule and menu availability. Please contact us on WhatsApp for confirmation before payment.
Can the menu be customized?
Some menu items can be adjusted for spice level, sambal, side dishes, or add-ons. Availability is confirmed during ordering.
How much is the delivery fee?
Delivery fees depend on the location and courier schedule. The final delivery fee will be shared before the order is confirmed.
How long is the preparation time?
Regular orders usually need 1–2 hours. Catering, tumpeng, and large orders require a 1–2 day pre-order.
Is pickup available?
Yes. The pickup location and time will be confirmed via WhatsApp after the order has been reviewed.
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